play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3163856249
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. After verification, you won't need a password or email to log in, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your proper KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and continue playing without any problems. This should resolve any issues you were experiencing and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus collected. This means users cannot withdraw their bonus earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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